Blockbuster Online Customer Service Number
- By Marlo Marie
- Published 02/12/2008
Marlo Marie
Marlo provides you everyday tips on saving money, getting out of debt, and how to live a frugal, but wonderful life. ~ Please visit my flagship website at www.marlobydesign.com/blog for more great articles like this one!
Are you having a billing
issue? Do you need to talk to someone about canceling your account?
Blockbuster online does
not advertise this number on their website, so here it is:
1-866-692-2789.
Spread The Word
15 Responses to "Blockbuster Online Customer Service Number" 
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said this on 03 Oct 2008 4:32:55 PM EDT
Not a problem - sometimes it is very hard to actually talk to someone!
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said this on 08 May 2009 3:40:21 AM EDT
Customer service is still terrible. Seemed no one understands when it calls for them to resolve an issue. I am filing a BBB complaint about my gift card credit that they have no idea how to reimburse, or find, or understand it is still pending in my account. Sheesh!
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said this on 25 Sep 2008 9:29:59 AM EDT
Thanks for the blockbuster online customer service #.
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said this on 04 Feb 2009 4:15:19 PM EDT
Thanks for this number. I need it today and found it here. This site was very helpful to me. I was having trouble finding this number online.
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said this on 09 Feb 2009 9:00:52 PM EDT
After finding the number on-line last month, then to look today and need it to straighten out a billing error, it was nice to find this information, it was really helpful, still holding for an agent but at least I'm one step closer to resolving my problem, thanks
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said this on 26 Feb 2009 3:59:28 PM EDT
Thanks lot for the number. It was very helpful.
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said this on 02 Mar 2009 12:39:00 PM EDT
Thanks for posting this number! I am so frustrated with customer service these days. Everyone is using emailing as a cop out for dealing with matter immediately over the phone. It was impossible to obtain their phone number off their website! It is getting to be quite frustrating.
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said this on 11 Mar 2009 5:15:45 PM EDT
It is like they do not want to ever talk with their customers!
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said this on 17 Jun 2009 4:24:00 PM EDT
been on hold for over 10 mins (and counting) now waiting for their team member to take a look at my charges... but thanks for posting the number. pretty impossible to obtain otherwise
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said this on 29 Jul 2009 11:06:42 AM EDT
Thank you so much I looked everywhere for the number. I'm having so many problems with recieving my movies I am going to switch to netflix......
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said this on 21 Sep 2009 5:44:37 PM EDT
Thank you so much for posting this number! I just called to cancel my on-line acct and would not have been able to without this number. I can't believe they dont post a customer service number on their website!!!!!
I have to admit the person who helped me was very nice. We will see if any strange charges come through on my acct though.... |
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said this on 16 Oct 2009 8:46:27 PM EDT
Thank you. I don't know why they want to keep their number a big secret.
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said this on 09 Nov 2009 9:51:10 AM EDT
When a company does not list a phone number, that means they can't handle the large amount of complaints. I never ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever... ever buy or rent ANYTHING from Blockbuster. Their are soooooo many alternatives. Why should I?
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said this on 10 Nov 2009 12:30:18 PM EDT
I rent TV shows on DVD. Twice in one week I received the wrong disc or season. After calling customer service numerous times and waiting a few days for things to work out, I finally asked to speak with a supervisor. She was extremely helpful. She gave me an extra month free and, since then, no problems.
When speaking with a supervisor, I highly recommend remaining calm and explaining your situation as clearly as possible. The supervisor assured me that "this will not be tolerated". I told her I did not want to get anyone in trouble, but I was frustrated at misinformation and no wrong and/or no DVDs being mailed. Everyone I spoke with offered me an e-coupon to use at my local BB. I explained I did not want it because my BB was not so local. That's when I asked if I could be sent an additional DVD or two to make up for lost time, blah, blah, blue. That's when she gave me the additional month. You can catch more bees with honey than with vinegar. It has always worked for me, no matter what the issue. Good luck. |